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Booking Policies


Last policy update: November 25, 2024.


These Booking Policies are intended to define the conditions applicable to booking stays at Casa de Vilela.


1. Booking Conditions


  • Booking stays at Casa de Vilela are subject to availability for the desired period.
  • Bookings  are accepted exclusively for the entire house; individual rooms cannot be booked.
  • A minimum of 3 nights is required for reservations.
  • Long-term stays may be considered, depending on the house's availability.
  • The use of the central heating system is available upon request and incurs an additional cost to the daily rate.

2. Daily Rates


Daily rates vary according to the time of year and the number of guests and will be communicated via email after receiving the reservation request.


Additional Charge for Central Heating Use


The use of the house's central heating system is available upon request and incurs an additional cost to the daily rate.


The charge amount will be informed during the booking process.


3. Booking Confirmation


After receiving the booking request through the website and confirming availability for the requestec period, we will send the total stay amount and necessary details to formalize the booking via email.


  • The reservation will be confirmed upon payment of 10% of the total stay amount.4. 
  • The remaining payment must be made up to 1 week before the check-in date.

4.Payment Method


Bank transfer.


5. Booking Cancellations


Bookings can be canceled by sending a request via email to ccoutinhoum@gmail.com.

In case of cancellation up to 15 days before the check-in date, the full amount of the 10% deposit will be refunded.


6. Security Deposit


Upon arrival, guests must make a €250 security deposit in cash to cover potential damages.


Upon check-out, after inspecting the house and if everything is in order, the amount will be refunded to the guest.


7. Check-in and Check-out Times


Check-in: from 2 PM

Check-out: until 11 AM


For any other questions related to booking stays at Casa de Vilela, please contact us at: ccoutinhoum@gmail.com.

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